Thenue given high praise by residents

Scottish Housing News has written about the high endorsement Thenue Housing Association has received by its residents. Below is a selection of statistics they highlighted:

  • 93% of those surveyed were satisfied with the overall service – UP 6%
  • 99% felt Thenue was good at keeping them informed about services and decisions – UP 12%
  • 99% were satisfied with the opportunities to participate in Thenue’s decision-making process – UP 29%
  • 91% were satisfied with the quality of their home – UP 7%
  • 96% were satisfied with Thenue’s contribution to their neighbourhood – UP 19%
  • 92% felt that the rent paid represented value for money – Up 18%

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