We have been contacted byt The Wise Group regarding the upcoming rise to the energy price gap. Help is available if you or any of your friends or community is struggling or likely to struggle.
“As the energy price cap is set to rise again, I would like to remind you of our HEAT service.
We can support households who are struggling to pay their energy bills/overcome fuel poverty. Our dedicated team of HEAT Mentors can provide holistic, independent, and tailored assistance to vulnerable households affected by the ongoing energy crisis.
Our 1-1 mentoring and advocacy service includes:
- Advocating on behalf of your customer(s)
- Accessing energy grants and crisis funds on a case-by-case basis.
**£150 Financial Assistance payments available for those in crisis**
- Addressing energy emergencies
- Managing fuel debt and related challenges
- Optimising energy usage and improving efficiency
Who is eligible to access the service?
- Out of work households
- Anyone with fuel poverty/struggling with costs
- Households receiving Universal Credit
- People with disabilities
- Low-income households
- People who are 65+
How do I refer someone needing support?
If you have a customer that would benefit from our support, then you can:
- Refer directly by clicking Multisupplier Scotland (office.com)
- Call 0800 092 9200
- Email: HEAT@thewisegroup.co.uk
- More details can be found here
